When you are looking for someone to fix your auto glass, it can be quite a scary process. You have probably seen many different undercover stories about how auto glass establishments try getting as much money out of their customers and how they really do not know what they are doing. Sadly, this is the reality with a lot of auto glass establishments. They pretend they know what they are doing, but really just use a lot of big words to confuse their customers. There is no reason to deal with this when it comes to your auto glass though. Here at Philadelphia Auto Glass, we promise that coming to us will change your entire outlook on the auto glass industry. Or at least you will finally know that there really are trustworthy and skilled technicians in your area.
Here at Philadelphia Auto Glass, we really pride ourselves on doing the very best work we can. There are many steps we take to ensure this too. One way we make sure we are giving our customers the best service they can get is by only hiring certified and licensed technicians. If a technician is certified or licensed, this means that they have gone through the proper schooling and training to do all auto glass work. There are many different types of certification and classes they can take. We just want to make sure that they know exactly what they are doing every time. On top of only hiring technicians that are already certified, we also ask them to continue some type of schooling. Most of our workers choose to take a night class or seminars on the weekends. These seminars or classes are a way to make sure that all of our workers are familiar with new technologies and new ways to repair your auto glass.
Since we only hire certified and licensed technicians, they are very helpful and always know what they are doing. Most of the time, an auto glass technician will use industry terms to tell you what they are doing to your vehicle. You most likely have no idea what they are talking about. With our technicians though, they will explain everything simply for you so you know exactly what is going on. They will also show you any other auto glass problems they may spot and ask if you would want that fixed as well. We will never just fix something without your permission unless it was a need. If you ever have any questions, our trained professionals will be able to easily answer them unlike some inexperienced technicians.
If you have any more questions for us or would like to set up an appointment for your own vehicle, please feel free to contact us. Our customer service representatives are always on hand and ready to take your call.